Customer service

BONPOINT'S COMMITMENT TO YOU

• Secure Payment by Credit Card (in Dollars only)

• Payments can be made by credit card (in US Dollars only). In order to guarantee a secure and pleasant shopping experience, BONPOINT-BOUTIQUE-US.COM uses PAYPAL technology. All the information you give on the site will be scripted and protected. BONPOINT-BOUTIQUE-US.COM has chosen PAYPAL for maximum security during the payment process on the site. Should you have any questions or queries please do not hesitate to contact our Customer Service department on 888 520 2108 Monday to Friday from 10 am to 6.30 pm.

• Rapid Delivery

• BONPOINT-BOUTIQUE-US.COM delivers within the United Sates. All deliveries are dealt with by our carrier FEDEX.

  Delivery lead-times will vary depending on the area:

  - FEDEX GROUND : 5 to 6 business days

  - FEDEX EXPRESS : 2 to 3 business days

  - FEDEX NEXT DAY: 24 hours

• Packaging

• Each Bonpoint order is prepared with the boutique’s own special wrapping (box and branded tissue paper, scented with Eau de Bonpoint). With a free exchange and return service, BONPOINT-BOUTIQUE.COM is the ideal website for purchasing goods for yourself or for making gifts.

• Returns and Exchanges

• You can return all products ordered on BONPOINT-BOUTIQUE-US.COM within 7 (seven) working days following the delivery date in their original packaging and with a copy of the invoice.